Booking periods:

7 night minimum year round except at Christmas & New Year when minimum booking is 14 nights.

Deposits:

For low season bookings a 30% deposit within 7 days of reservation.

For Christmas and high season bookings a 50% deposit within 7 days of reservation.

Cancellation:

For direct bookings the deposit for the package booked will be forfeited if the reservation is cancelled within 40 days prior to arrival. We recommend guests take out travel insurance to include possible loss of deposit. No refund will be issued if guests leave prior to their scheduled departure date.

PLEASE NOTE:

Child Policy:

For safety reasons we are unable to accept bookings for children under the age of 12 years.

Access & Mobility:

Rolling Surf is predominantly a single storey villa of multi-level design. For guidance purposes we suggest that all guests should be of reasonable mobility to truly enjoy their vacation experience.

Pets

We regret we are unable to accept Pets at the villa.

Smoking Policy:

We operate a no smoking policy within the villa. Guests are welcome to smoke on the covered open verandas’ and in the BBQ gazebo.

Security Deposit:

Please note that your booking agreement will include a USD $1,500 refundable deposit in accordance with our damages & breakages policy.

Damaged Items and breakages:

We appreciate that the odd glass, cup, or plate can be accidently broken, hence we do not wish to involve our guests in mundane reimbursement for items of this nature. On that basis we will not make a charge against the security deposit for individual or multiple items up to a value of USD $100. Any damage or breakages that occur above $100 USD will be charged at the full replacement cost. For the avoidance of doubt, a replacement item purchased at USD $350 will be charged accordingly without the deduction of USD $100.